PRIVACY POLICY
EFFECTIVE DATE: AUGUST 20, 2026
At Isomoon, we are committed to protecting your privacy and ensuring the security of your digital assets and personal information. This Privacy Policy outlines how Isomoon collects, uses, and safeguards client and visitor data across our digital design, development, and hosting services.
1. Information We Collect
We collect personal and business information necessary to execute design and technical projects, including your name, business name, email address, phone number, billing information, project assets, and domain credentials provided during onboarding. We also gather standard technical log data (such as IP addresses, browser types, and usage patterns) through cookies to ensure website performance and security.
2. How We Use Your Information
We use the information we collect to:
- Deliver customized web design, development, branding, and maintenance services.
- Manage project timelines, design reviews, client communications, and billing.
- Optimize site infrastructure, server performance, and design interfaces.
- Protect our digital infrastructure and clients from security threats and unauthorized access.
3. Information Sharing & Third-Party Services
We do not sell, trade, or rent your personal or business data. We only share essential details with vetted third-party technical providers (such as hosting infrastructure, payment processors, DNS registries, or development tools) strictly required to deploy and maintain your projects, or when required by legal mandate.
4. Client Project Data & Security
We implement industry-standard encryption, strict access controls, and administrative safeguards to secure your project data, source code, and credentials. While no method of electronic storage or transmission is 100% immune to risk, we continuously audit our practices to maintain high security standards.
5. Cookies and Tracking Technologies
We use essential and analytics cookies to analyze site traffic, understand user engagement, and maintain functionality. You can manage or disable cookie preferences directly through your browser settings.
6. Third-Party Integrations & External Links
Our website and client deliverables may integrate third-party platforms, APIs, or links. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their independent policies.
7. Data Retention & Rights
We retain project data and communications for as long as necessary to provide ongoing support and fulfill contractual obligations. You may request access to, correction of, or deletion of your personal data by contacting us directly.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect service updates or regulatory requirements. Any modifications will be posted here with an updated effective date.
9. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or your data, please contact:
Email: contact@isomoon.com
Phone: (575) 405-9324
By using our website and services, you acknowledge and agree to this Privacy Policy. Thank you for choosing Isomoon.